Connected Operations

Connect people, physical assets, systems and operations

Our team can design, implement and deploy solutions aimed to achieve your operational goals. We offer a combination of IoT products and services that can help you increase efficiency and reduce waste.

Need to improve asset uptime and performance? We can help. 


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Connected Operations

Using the Industrial Internet of Things (IIoT), connected operations can be implemented across multiple settings, and applied to multiple different processes and functions: 

Factories and manufacturing

Equipment throughout the manufacturing workflow can be connected, both with other parts of the production line, and a centralised analytics engine, in order to drive process efficiencies and proactively remove bottlenecks.


Organisations that deploy a number of vehicles, whether transport operators, logistics providers or manufacturers and retailers with their own delivery operation, can get far greater visibility and control over those fleets with unified, connected operations. Data such as location, speed, driver background and behaviour are all relevant.


Physical assets can range from the simplest sensors, such as thermometers, through to highly sophisticated and expensive machinery. Drawing them into a connected operations architecture can drive a predictive approach to maintenance, extending asset life

Supply chains

Combining connected fleet management and connected manufacturing processes can enable seamlessly joined up supply chains, improving efficiencies from procurement, through production, to sale and delivery.

Product development and enhancement

Connected operations can help manufacturers and vendors learn more about how their products are being used, enabling them to make adjustments and improvements in line with customer demand.

Why connect your operations?

A connected operation is a means of linking up disparate parts of your business so that they share information and insights with each other. This means giving the people access to data they need to fulfil their role and applications to make it easy for them. Next, those data are used to inform and drive tangible business improvements, from alterations to production lines to make them more efficient, to flexible shift patterns that improve staff motivation and morale. In turn, you build a truly smart and connected enterprise, one that delivers unified visibility across all business activities, continually learns from its own processes, and is truly integrated from shop floor all the way to top floor.

Increase efficiency and reduce waste

Connected operations improves efficiency in several major ways. First, it joins up disparate systems and processes, removing bottlenecks and enhancing collaboration. Second, it grants managers real-time visibility over entire infrastructures, enabling them to make smarter decisions regarding workflows. Third, as outlined below, it powers a more proactive approach to asset management, extending the life of costly equipment and cutting unnecessary maintenance resource

Improve asset uptime and performance

Connected operations enables more intelligent and strategic approaches to asset management and maintenance. Sensors measuring factors like oil levels and temperature grant managers real-time visibility of assets’ physical condition, enabling proactive maintenance to be scheduled at the most efficient times possible, and repairing small faults before they escalate. This is all part of the process of ‘asset sweating’ – extending the useful lifespan of physical assets as far as possible. Improved production processes also lead to increased production capacity and overall enhanced asset utilisation.

Increase flexibility and agility

Real-time visibility of all the assets and operations across an organisation enables managers to make lightning-quick decisions with immediate impact – from re-routing vehicles around traffic incidents, to adjusting production workflows in line with sudden demand for a particular product. When things go wrong – a piece of equipment fails, for example – it is easier to make rapid decisions as to how to repair the problem, and how to adjust processes in the meantime.

Enhance energy efficiency and benchmarking

Connected operations enables physical assets and production workflows to operate more efficiently, thereby reducing fuel and energy expenditure and enhancing energy efficiency. This is beneficial both for the business bottom line and for the overall environmental posture of the company

Generate clear audit trails

Highly regulated industries benefit from digitising and consolidating their assets and processes because this generates a clear and comprehensive audit trail of activity, updated automatically and in real-time. Should any issues need to be investigated further, or compliance with particular regulatory frameworks need to demonstrated, it is easy to return to a specific point in the past and ascertain what was happening across the asset portfolio. Organisations gain an improved inventory of overall assets, and can reduce the impact and scale of adverse incidents

Find your solution

Discovery Workshop

Considering a smart connected operation or industry 4.0 initiative but you're unsure of the business case and how to pursue the best opportunities? We can help.

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ThingworxTM Industrial Innovation Platform

Want to connect to your assets and internal systems to improve the performance and productivity of your operations while retaining control of the development of the resulting application?