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Flexible support service

InVMA support is about maximising service efficiency, resolving problems and driving continuous service improvement. We support cloud as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

InVMA Support packages give our customers access to a comprehensive support experience that includes webbased technical support from a team of Thingworx specialists, remote diagnostic assitance as well as site visit investigation.

Every business has its own needs, whether it is an upcoming deployment, expert help for a rollout, new business requirements or
strategic initiatives. InVMA provides flexible support options, so you get the expertise and industry-leading Support Services when you need them.

We provide a set of Optional Services designed specifically for specific projects, expanded support coverage, on-demand or continued access to expertise so you get the help you need when you need it.

InVMA’s Support package features:

  • Flexible, point-based support system
  • Tailored packages for cloud and on premise hosting
  • Zendesk live chat support
  • Thingworx Gold-Plus support level

Maximise Productivity

Optimise System Capability and Performance

Control Costs

Get Started Today

We are here to help you get the most value from IoT solution.
Contact us on 0333 313 0060